Question 1

Is E-ITA legit?

Accepted Answer

E-ITA (e-ita.org) holds a 4.3-star TrustScore on Trustpilot from 1,369 verified reviews. The majority of reviewers report that their international driving permit was issued quickly and accepted at car rental counters and roadside checkpoints. A minority report negative experiences, mostly around delivery times — see the negative-review summary below.

Question 2

What is E-ITA's Trustpilot rating?

Accepted Answer

As of 28 May 2026, E-ITA's TrustScore on Trustpilot is 4.3 out of 5, based on 1,369 reviews. 77% of reviewers gave 5 stars and 12% gave 1 star. These numbers are mirrored directly from E-ITA's public Trustpilot profile and refreshed monthly.

Question 3

How long does E-ITA take to deliver an IDP?

Accepted Answer

Reviewers consistently describe the digital PDF as arriving within hours of order. The physical card and booklet ship by mail and reviewers report delivery within roughly 5 to 14 days depending on country, with longer waits to remote addresses. E-ITA offers both standard and express options; actual delivery times can vary.

Question 4

Is the E-ITA international driving permit accepted by car rental companies?

Accepted Answer

Multiple verified reviewers report successfully using the E-ITA permit at rental counters and police checkpoints in Italy, Spain, Iceland, Japan, Mexico, Thailand, and elsewhere. One reviewer noted uncertainty about whether it is legal in Vietnam specifically. Whether a permit is accepted depends on the rental company and the country's regulations.

Question 5

What do negative E-ITA reviews say?

Accepted Answer

The 1- and 2-star reviews on Trustpilot most commonly cite delivery delays — especially when reviewers paid for express or overnight shipping and the package arrived several days late — and difficulty reaching customer support before issues are escalated. A small number of reviewers report not receiving their physical license at all. These complaints are present in the dataset alongside the positive reviews.

EITA Reviews — E-ITA International Driving Permit Customer Reviews from Trustpilot